ServiceNow
Integration

Global Support, Fully Integrated— No Additional Headcount Required

Deliver fast, accurate translations across chat, tickets, surveys, and more—directly inside ServiceNow.

With our AI-driven Smart Model Selection and enterprise-grade security, your support team can scale globally without increasing overhead.

Get a demo

⚡ Integrate in less than a day

ServiceNow Integration

Global Support, Fully Integrated— No Additional Headcount Required

Deliver fast, accurate translations across chat, tickets, surveys, and more—directly inside ServiceNow.

With our AI-driven Smart Model Selection and enterprise-grade security, your support team can scale globally without increasing overhead.

Get a demo

⚡ Integrate in less than a day

Translating for brands in 150+ languages, every day.

Enterprise-Ready Translation Inside Your Workflow.

Leading global brands trust Language IO to power multilingual customer experiences inside ServiceNow—with zero disruption to existing workflows and no need to hire a multilingual team.

Plug & Play Integration

Go live in 24 hours—no code, no friction.

One Platform, Every Language

Serve 150+ languages across ServiceNow modules.

Cost-Efficient Scaling

Expand global support without adding staff.

Enterprise-Grade Security

PII protection and global compliance baked in.

Learn about our commitment to security >

See how we can help you engage customers with ServiceNow Dynamic Translation

Language I/O’s turnkey solutions for ServiceNow enables you to begin translating in as quickly as 24 hours.

Chat

Case

ServiceNow Chat

ServiceNow Case

Enterprise Translation, Simplified.

✔ Smart Model Selection

We don’t rely on one engine—we pick the best for each task, ensuring accuracy every time.

✔ Brand-Aligned Translations

Our real-time glossary learns and applies your terminology and tone across every interaction.

✔ No New Tools Required

Your agents keep working in ServiceNow—our tech works behind the scenes to do the heavy lifting.

ServiceNow Dynamic Translation, with the power of ten translation engines

Language I/O’s ServiceNow integration delivers the highest-quality translations with Smart Model Selection AI. Why integrate with a single provider when you can have them all?

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Get a live demo

Get the most out of your
ServiceNow investment

Providing high quality multilingual customer support is increasingly becoming the norm. Plugging Language I/O’s integration into your ServiceNow Dynamic Translation workflows is an easy way to empower your support team to service customers in their native language without disrupting existing agent workflows or incurring the cost of staffing a multilingual support team.

Live chat

Ticket

Knowledge base

Chatbots

Survey

Catalog

Live chat

Get customers the answers they need, fast. Instantly translate incoming and outgoing chat messages with the click of a button.

ServiceNow Dynamic Translation Chat >

Ticket

Speaking your customers’ language enables agents to resolve issues quickly, helping to clear ticket queues faster.

Knowledge base

Empower global customers to answer their own questions quickly by providing FAQ and knowledge base articles in their language.

Chatbots

Turn your Virtual Agent into a polyglot to provide customers with fast, around-the-clock responses in their native language.

Survey

Easily generate and analyze feedback from global customers by translating CSAT survey questions and answers.

Catalog

Boost self-service usage and operational efficiency by providing your service catalog in any language.

Live chat

Ticket

Knowledge base

Chatbots

Survey

Catalog

Seamlessly translate content
inside ServiceNow

Pair up our core technology with ServiceNow’s customer support tools. Our ServiceNow API enables your team to provide top-tier multilingual customer service with secure, personalized translations.

Tune translations to your brand

Our self-improving glossary customizes each multilingual conversation to your brand. Industry- and company-specific terms are translated accurately, keeping things clear for customers and agents alike.

Support customers in more than 150 languages

By communicating with customers in their native language, agents can provide a world-class support experience. We generate accurate solutions for obscure and commonly difficult-to-translate languages, and we don’t require English to be the source or target language for translations.

Conversations powered by the world’s best technology

Language I/O’s aggregation layer consists of the world’s best neural machine translation (NMT) engines. When a translation request hits our server, our technology automatically detects the best NMT engine for the content based on the involved languages and use case.

Security that keeps customers protected

We are committed to protecting customer data, and our GDPR-compliant and ISO 27001-certified software reflects that. We encrypt customer data prior to sending content for translation, and we never store personally identifiable information (PII) in our log files or database.